Free Practice Management Software for Opticians & Optometrists

Technician Control
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EASY

A complete practice management solution,

FREE DOWNLOAD

totally free, available NOW!

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ELIMINATE
NO-SHOWS

Automated Text Messages

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OPHTHALMIC ORDERING MEANS

NO MORE SURPRISES!

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INTEGRATED WITH

INSURANCE
PROVIDERS

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OPTICAL STORE

INVENTORY SOFTWARE

FREE DOWNLOAD

Wink

Free Practice Management Software
for Opticians And Optometrists

free download

It's not often you come across a Practice Management Software that is so
user friendly and also packed with features.
Wink definitely sets the bar high!
-- Akif Izhar, Nano Eyewear

I don’t know how we ever did all of this without you
Thanks so much.
-- John Mahon, Unique Optique

You guys are great!
-- Robert Maroun, Mes Yeux Tes Yeux Optometrists

400,000

Frames Inventory

250,000

Patient Records

HIPAA & PIPEDA

COMPLIANT

Whether your health records are saved on your server or ours, by choosing
Wink Practice Management Software & EHR, your records are always 100% secure!

LEARN
MORE
CONSENT
FORM

HOW CAN THIS ALL BE FREE?

Wink Practice Management Software is 100% free but you can purchase
software add-ons like text messaging to patients, and equipment like barcode scanners.

LEARN
MORE
WINK
CATALOGUE

Is It Really Free?

Yes! Wink Practice Management Software is really free! Always has been, always will be.
This means: no hidden charges, no 30-day trials, no “lite” functionality and no hardware upgrade costs
—a basic computer is all you need to get started.

Google+

Sponsors:

We’ve affiliated ourselves with sponsors who pay us for the opportunity to earn your business. They sell all the same things you currently purchase for your store, but at better prices and fully integrated with our software. That’s what we like to call, “win-win-win”!

Lab Transaction Fees:

Suppliers (ex: labs) to optical stores pay a modest transaction fee in exchange for access to the Wink network. The supplier interface ensures tracking and processing of orders and payments, so suppliers can provide product and services better and faster than ever before.

Advertising*:

Wink Practice Management Software is advertiser supported. These ads never pop up and never interfere with your workflow. We also provide ads designed to help you sell more, such as supplier sponsored coupons for patients.

*NB: A paid version of Wink which is "Sponsor-free, Transaction-less, and/or Ad-free" is available upon request.

Sell More!

Other Practice Management Software providers will tell you that their software is designed to make your business more efficient. Sure, we do that…but that’s not all!

FREE Recalls & Reminders:

Wink Practice Management Software can automate your recalls and appointment scheduling. More appointments means more sales. Depending on employees to make those calls for you is expensive and can be a challenge especially for a busy store. With Wink, not only is it free, it’s also guaranteed!

Turn Browsers into Customers!

Via the Wink smart phone app, you can send discounts via SMS to customers who exit your store without buying.

Sell Online!

Wink will contact your customers to refill their supplies of contact lenses, and will organize shipment of the product to your customer’s address without them ever having to walk into your store.

Free Training for your Employees!

Much of our supplier advertising is designed to educate your store’s employees on the new products you carry. The more they know about the products you carry, the better equipped they are at selling them.

Everybody Loves a Deal!

Wink sponsored coupons for eye care products, travel, restaurants and leisure activities will ensure that your customers remain loyal to you year after year.

Manage Suppliers

Tired of lab delays? Tired of invoice errors?

Order Tracking:

You cannot track orders, which are placed by telephone or fax. Via Wink Practice Management Software however, you can track your orders at every stage of the supply chain. Any delays are automatically relayed to you, and with a click of a button you can relay the information to your patients.

Supplier Invoicing:

Wink actually “creates” your supplier’s invoices. Their products and services are also saved in your Wink database. This is how Wink Practice Management Software ensures 100% accuracy in cost accounting... from supplier to patient!

Impress Customers

In a 2012 survey of Eye Care specialists, the “Internet” and “Customer Service” were mutually cited as being both the biggest challenge and biggest opportunity for future growth in the Eye Care industry.

Photo Booth:

Wink’s Photo Booth application saves pictures of your patients wearing different frames, which they can rate and share with their friends.

Scheduler:

Your patients can schedule appointments directly via your website. Wink Practice Management Software is highly secured against malfeasance.

Instant Messaging:

Your patients can track their orders and be automatically notified by SMS/email if the order is delayed or if it’s ready for pick up.

Inventory Management & Simple Business

No more time wasted redoing work, re-entering information, re-calculating quantities..

Frame Inventory
Management:

Simply put… the easiest way to manage your inventory! Wink Practice Management Software saves your suppliers and your patient’s info, so you can track every individual frame from the moment you bought it, to the moment it was sold.
Every frame is bar-coded by Wink and detailed reports are provided to help you determine which are your best selling suppliers, brands and employees.

Multi-Store:

Ideal for those who own multiple stores or with plans to expand. Inventory transfers from one store to the next are treated as sales. Use Wink Practice Management Software to compare sales numbers from one store to the next, and one employee to the next.

Integration:

Wink digitally transfers data to all of your store’s devices including Scanners, Edgers, Lensometers, Printers, Credit Card Terminals, Appointment Calendars, and Accounting Software. Wink is also integrated with software like Quickbooks Simply Accounting, and Google Calendar. No more data entry errors. Seamless and precise data from Wink Practice Management Software to all areas of your business, even your suppliers!

Wink Practice Management Software & EHR has gone to great lengths to ensure that your practice’s health records are safe and secure in our database.  Ensuring that your customers’ health records are encrypted and accessible only to approved personnel is a founding principle on which our software was designed.

Legal counsel has been retained so as to ensure that our methods and policies are fully compliant with all legal doctrine related to management of electronic health records (EHR).  To that end, Wink software has retained the services of Marianthi Kakouratos, LLB, BCL, MA (Biotech Law) to provide direction and recommendations for best practices with respect to health information management.

Me Kakouratos is a member of both the Law Society of Upper Canada and the Barreau du Québec. Along with managing her own practice, she is also a professor of law at O'Sullivan College in Montreal. She teaches in both the paralegal and medical records departments, where she has been teaching access to medical records to health management professionals since the programs inception in 2006. She is also a published author on the subject of access to medical information on the national scale (Jurisdiction and Medical Records‎, Government Liability Law Report, Volume 8, Number 3, ISSN 0822-108, May-June-July 2012;), was a speaker at the International Federation of Health Management Association (IFHIMA)17th Annual Congress in Montreal on May 13-15, 2013, Topic: The Legal Foundations of Access, Privacy and Confidentiality and a Look Ahead to the Future of Access, ‎and is currently writing a book that looks at‎ the present governance of health information management across Canada and the future thereof in consideration of technological, medical and genetic advances. 

Me Kakouratos earned her civil and common law degrees from Universite de Montréal and the University of Ottawa respectively, following which she earned a Master's Degree in Biotechnological Law and Ethics from the University of Sheffield, UK.‎

PATIENT PRIVACY CONSENT FORM

Did you know that you could be sued for sharing patient data with ophthalmic labs? Sound crazy? Ask your lawyer to search the case law. It happens more than you think! And that’s just the tip of the iceberg.

Wink has taken all steps to ensure that our infrastructure, procedures and methodologies meet the highest standards for data storage and patient confidentiality.

The Patient Privacy Consent Form is a document we created which we recommend all patients sign. It clearly defines roles and responsibilities of all stakeholders in your business including your staff, your labs, Health Authorities and Wink. This document promotes transparence and demonstrates integrity in the running of your business. Moreover, the document protects you and your business from many potential lawsuits.

Wink is the only software company to have included a Patient Privacy Consent form in its methodology. It’s just one of the reasons why Wink Practice Management Software & EHR is a leader in this most important part of your business.

Wink Practice Management Software is totally, 100%, free because we introduce you to our partners who want your business. You are under no obligation to purchase any of their products or services. Nevertheless we rely on their support in order to continue offering you our services free of charge, so we hope you will give them a chance to earn your trust.

PRIVACY POLICY

Last updated: June 17, 2014.

Wink Technologies Inc. (also referred to as “Wink, “us” or “we”) respects the privacy of every individual who visits our website and is committed to the protection of their personal information. “Personal Information”, as used in this Privacy Policy, means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. This privacy policy (“Privacy Policy”) is incorporated into and forms part of the Terms and Conditions, to which you agree when accessing and using our website. By accessing and using our website, you agree and consent to the collection, use and disclosure of your personal information (information that can be used to identify you) as outlined in this Privacy Policy

IP Protocol (IP) Addresses

When you access the Internet using your computer, your Internet service provider assigns you an IP Address. Generally, every time you connect to the Internet, your IP Address changes. In some circumstances (i.e. with some broadband connections) your IP Address may not change in which case, it can be associated with your particular computer. Examples of the type of information that can be collected using your IP Address include your type of Internet Browser and the type of computer operating system you are using. Wink, or its authorized agents, may use your IP Address to collect and report aggregate information on how the Website is being used and ways in which the Website can be improved.

Web Log Information

Web log information is non-personal information that is collected by the computer that hosts the Website (the “Website Server”) when you visit the Website, including, but not limited to, the date and time you visited the Website, the type of Internet Browser you are using and the type of computer operating system you are using. Web log information may be collected and used by Wink or its authorized agents in aggregate to assess how the Website is being used and how to improve the Website.

Cookies

This Website may use a technology called “cookies”. A cookie is a token that a server gives to your browser when you access a website on the Internet. Cookies are capable of storing many types of data. Cookies help provide additional functionality to the Website or help us analyze the Website usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to the Website. In all cases in which cookies are used, we will not collect personally identifiable information without your explicit permission. With most Internet Browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your Internet Browser’s instructions or help screen to learn more about these functions. You should be aware that operators of third party websites linked to the Website may also collect your personal information through the use of “cookies”. Wink, its affiliates and any directors, officers, employees, agents, contractors, subcontractors or agents of the foregoing shall not be responsible for how such operators collect, use or disclose your personal information. You need to contact these operators directly for information on their data collection and distribution policies. Your linking to a third party website or webpage is entirely at your own risk and subject to the terms and conditions of such websites or webpages.

Contacting Wink By E-mail

Any communication, comments, ideas, concepts, know-how, techniques, material or other information (collectively, the “Communication”) that you voluntarily post or transmit to Wink by e-mail is, and will be treated as, non-confidential and non-proprietary. By transmitting any Communication to Wink by e-mail, you grant to Wink and all of its affiliates, an unrestricted, irrevocable license to use, reproduce, display, modify, transmit, distribute, publish, broadcast or post your Communication for any purpose. However, we will not release your name in connection with such Communication unless: (a) you grant us permission to do so; (b) we first notify you that the Communication you submit to a particular part of the Website will be published or otherwise used with your name on it; or (c) we are required to do so by law.

Policy Change

Wink reserves the right, at its sole discretion, to modify this Privacy Policy at any time. Changes to this Privacy Policy will be posted on this page of the Website. Your continued access or use of the Website constitutes your acceptance of the Privacy Policy as revised. It is your responsibility to review the Privacy Policy frequently.

Collection of Personal Information

Wink only collects personal information from you when you voluntarily provide it to access or use this Website. If you refuse, are unwilling, or cannot accept the Terms of Use, which include this Privacy Policy, we may be unable to provide you with information or services from this Website. When accessing this Website as a non-registered or registered user, you may be asked to voluntarily provide certain personal information. You will be informed what information is required and what information is optional in order to access the Website. Only registered users are permitted to use interactive portions of this Website. If this Website contains interactive portions that you wish to participate in, you can become a registered user by completing and submitting the registration form available on the Website. Your personal information may be required to facilitate your use of and access to the interactive portions of the Website and Wink’s ability to provide meaningful information to you. When you access the Website as a registered user, the personal information you provide during the registration process is used to partially complete certain interactive tools available only to registered users on the Website.

Use of Personal Information

Wink collects information, including personal information, that you voluntarily provide to us when you choose to participate in quizzes, polls, questionnaires or surveys on the Website, or when you use any interactive tools that may be available on this Website, or any of our social media pages including but not limited to Facebook, Twitter and LinkedIn. Your personal information is stored on secure servers maintained by Wink or by a third party on Wink’s behalf as outlined below. Information collected on the Website, including personal information, may be stored on secure servers located outside of Canada. Wink may use your personal information (i) to respond to your questions or requests for additional information; (ii) to provide you with information that you have specifically requested, or to determine if you would like to receive specific information (for example: e-mail refill reminders, e-newsletters, etc.); (iii) to personalize any interactive tools to better facilitate your use of our website; (iv) to develop future e-newsletter topics for our website; (v) to improve our website; (vi) to understand how we can improve our products and services; and (vii) where you have submitted an online job application, for the purposes of recruitment and new hire administration, where applicable. Wink does not sell your personal information to third parties. Wink will not disclose your personal information to any third party unless, (i) such disclosure is otherwise revealed to you when you submit your information; (ii) it is required by law or by an order of a competent court; (iii) if the rights or property of Wink, its affiliates, Third Party Service Providers (as defined below), or users of the Website are in jeopardy; or (iv) if the safety of users of the Website or the general public are in jeopardy. Wink is careful to ensure that the information you voluntarily provide to the Website is as secure as possible; however, you must be aware that transmissions over the Internet cannot be guaranteed to be completely secure. Wink, its affiliates and any directors, officers, employees, agents, contractors, subcontractors or agents of the foregoing do not represent, warrant or guarantee that personal information will be protected against misuse, loss or modification, nor do such parties accept liability for the security of a user’s personal information submitted on or in connection with the Website.

Disclosure of Personal Information to Third Party Service Providers

Wink may have third party service providers perform services relating to the development, operation and maintenance of the Website or relating to other services noted above (“Third Party Service Providers”). These Third Party Service Providers may have access to your personal information, as is reasonably necessary, for the purpose of providing their services to Wink.

Access to Personal Information

If we hold personal information about you, you are able to access, change and update your personal information at any time. Requests for access to your personal information can be made in writing to: Wink Technologies Inc. Attn: Privacy Officer 255 Hymus Blvd., Suite 1000 Montréal, (Québec), H2S 3H4 Canada

Questions regarding the Personal Information we’ve collected All questions or concerns regarding our use of your Personal Information should be directed, in writing, to: Wink Technologies Inc. Attn: Privacy Officer 255 Hymus Blvd., Suite 1000 Montréal, (Québec), H2S 3H4 Canada

[This Internet Privacy Policy is available in French by clicking here / Cette politique de confidentialité par rapport aux données d’utilisateurs personnels est disponible en français en cliquant ici]

Terms and Conditions

Last Updated: June 17, 2014

The use of our website is governed by the following Terms and Conditions and by our Privacy Policy. The use of our software is governed by our Terms of Use and our Privacy Agreement which are accessible prior to downloading our software. Your use of our internet site is subject to the present Terms and Conditions. We may modify these terms at any time without notice to you by posting revised terms on our site. Your use of our site constitutes your binding acceptance of these terms, including any modifications that we make. Some of the Services may be subject to additional posted conditions.

Your use of those Services is subject to those conditions, which are incorporated into these terms by reference. In the event of an inconsistency between these terms and any additional posted conditions, the provisions of the additional conditions shall control.

We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice: Restrict, suspend, or terminate your access to all or any part of our services; Change, suspend, or discontinue all or any part of our services; Refuse, move, or remove any material that you submit to our site for any reason; Refuse, move, or remove any content that is available on our site; Deactivate or delete your accounts and all related information and files in your account; Establish general practices and limits concerning use of our site. You agree that we will not be liable to you or any third party for taking any of these actions. You understand and agree that our services may include communication such as service announcements and administrative messages from us or from our partners and that these communications are considered part of our services. You also understand that our services may include advertisements.

Content on our site:

Our site includes a combination of content that we create, our partners create, and that our users create. All materials published on our site, including, but not limited to, written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and Flash animation, are protected by our copyright and trademarks or those of our partners. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our site in whole or in part. If you would like to request permission to use any of the content on our site, please review our intellectual property notice. Our site contains content that we create as well as content provided by third parties. This content includes, among other things, product reviews, white papers, quotes, and testimonials. It also includes information about products and services offered by parties other than WINK, such as product descriptions, specifications, pricing, availability, and performance. We do not guarantee the accuracy, the integrity, or the quality of the content on our site, and you may not rely on any of this content. Without limitation, we are not responsible for postings by users in the user opinion, message board, or feedback sections of our site. You may be exposed to content that you find offensive, indecent, or objectionable or that is inaccurate, and you bear all risks associated with using that content. We have the right, but not the obligation, to remove any content that may, in our exclusive discretion, violate these terms or that is otherwise objectionable.

Third-party site, products, and Services:

Our site contain links to other internet sites owned by third parties. Your use of any of those sites is subject to the conditions, if any, that each of those sites has posted. We have no control over sites that are not ours, and we are not responsible for any changes to or content on them. Our inclusion on our site of any third-party content or a link to a third-party site is not an endorsement of that content or third-party site.

Your correspondence or related activities with third parties, including payment transactions and goods-delivery transactions, are solely between you and that third party. You agree that we will not be responsible or liable for any loss or damage of any sort, whether directly or indirectly, incurred as the result of any of your transactions with third parties. Any questions, complaints, or claims related to any product or service should be directed to the appropriate vendor.

WINK’s Products, Prices, and Services:

Unless otherwise stipulated, all currency references are in Canadian dollars. We may, upon notice if required by applicable laws, at any time change the amount of, or basis for determining, any fee or charge, or institute new fees or charges. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable.

Privacy Policy:

Your use and continued use of our site implies that you have read and agree to all of the Terms and Conditions of our Privacy Policy. Please click here to see our full Privacy Policy.

Your conduct on our site:

When we request registration information from you, you are obligated to provide true, accurate, current, and complete information. When a password is issued to you, you may not reveal it to anyone else. You may not use anyone else’s password. You are responsible for maintaining the confidentiality of your accounts and passwords. You agree to immediately notify us of any unauthorized use of your passwords or accounts or any other breach of security. You also agree to exit from your accounts at the end of each session. We will not be responsible for any loss or damage that may result if you fail to comply with these requirements.

The technology and the software underlying our site and the services we provide are the property of WINK, our affiliates, or our partners. You agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or software underlying our site or our services. You agree not to modify the software underlying our site in any manner or form or to use modified versions of such software, including (without limitation) for obtaining unauthorized access to our site.

Furthermore, you agree that you will not use our site to take any of the following actions: defame, abuse, harass, stalk, threaten, or otherwise violate the legal right of others; Publish, post, upload, e-mail, distribute, or disseminate (collectively, “Transmit”) any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content; transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person’s computer, our site, any software or hardware, or telecommunications equipment; advertise or offer to sell any goods or services for any commercial purpose unless you have our written consent to do so; transmit surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters; download any file that you know or reasonably should know cannot be legally obtained in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material; restrict or inhibit any other user from using and enjoying any public area within our site; collect or store personal information about other end users; Interfere with or disrupt our site, servers, or networks; impersonate any person or entity, including, but not limited to, a WINK representative, or falsely state or otherwise misrepresent your affiliation with a person or entity; forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through our site or to manipulate your presence on our site; take any action that imposes an unreasonably or disproportionately large load on our infrastructure; engage in any illegal activities.

If you choose a username that, in our sole opinion, is obscene, indecent, abusive or that might otherwise subject us to public criticism or scorn, we reserve the right, without prior notice to you, to automatically change your username, delete your posts from our site, deny you access to our site, or any combination of these options. Unauthorized access to our site is a breach of these terms and a violation of the law. You agree not to access our site by any means other than through the interface that is provided by WINK for use in accessing our site. You agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our site, except those automated means that we have approved in advance and in writing. Use of our site is subject to existing laws and legal process. Nothing contained in these terms shall limit our right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of our site.

Indemnification

You hereby agree to indemnify, defend and hold WINK and all of our officers, directors, owners, employees, agents, information providers, affiliates, partners, and licensors (collectively, the “WINK Parties”) harmless from and against any and all liability, losses, costs, and expenses (including attorneys’ fees) incurred by any WINK Party in connection with any claim, including, but not limited to, claims for defamation, violation of rights of publicity and/or privacy, copyright infringement, or trademark infringement arising out of: Your use of our site; Any use or alleged use of your accounts or your passwords by any person, whether or not authorized by you; The content, the quality, or the performance of content that you submit to our site; Your connection to our site; Your violation of these terms; or Your violation of the rights of any other person or entity. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.

Disclaimers

We disclaim any responsibility for the deletion, the failure to store, the misdelivery, or the untimely delivery of any information or material. We disclaim any responsibility for any harm resulting from downloading or accessing any information or material on the website. We cannot guarantee uptime due to computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control.

WE DO NOT WARRANT THAT OUR SITE WILL BE UNINTERRUPTED OR ERROR FREE. IN ADDITION, WE DO NOT MAKE ANY WARRANTY AS TO THE CONTENT ON OUR SITE. OUR SITE AND ITS CONTENT ARE DISTRIBUTED ON AN “AS IS, AS AVAILABLE” BASIS. ANY MATERIAL THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH OUR SITE IS DONE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY POTENTIAL DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR DOWNLOAD OF ANY SUCH MATERIAL. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTY THAT (i) OUR SITE WILL MEET YOUR REQUIREMENTS, (ii) OUR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SITE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL THAT YOU PURCHASE OR OBTAIN THROUGH OUR SITE WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS WILL BE CORRECTED. NEITHER WE NOR ANY OF OUR PARTNERS MAKES ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO OUR SITE, ANY CONTENT, OR ANY OF OUR SERVICES, TOOLS, PRODUCTS, OR PROPERTIES. YOU EXPRESSLY AGREE THAT YOU WILL ASSUME THE ENTIRE RISK AS TO THE QUALITY AND THE PERFORMANCE OF OUR SITE AND THE ACCURACY OR COMPLETENESS OF ITS CONTENT.

NEITHER WE NOR OUR PARTNERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE OUR SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THAT OF OUR THIRD-PARTY CONTENT PROVIDERS AND THEIR RESPECTIVE AGENTS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Arbitration

WINK may elect to resolve any controversy or claim arising out of or relating to these terms or our site by binding arbitration in accordance with the commercial arbitration rules of Quebec. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Montreal, Quebec, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. Either you or we may seek any interim or preliminary relief from a court of competent jurisdiction in Montreal, Quebec, necessary to protect the rights or the property of you or WINK pending the completion of arbitration.

Miscellaneous:

We may be required by provincial or federal law to notify you of certain events. You hereby acknowledge and consent that such notices will be effective upon our posting them on our site or delivering them to you through e-mail. You may update your e-mail address by visiting the Services where you have provided contact information. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you. You have the right to request that we provide such notices to you in paper format, and may do so by contacting Wink Technologies Inc., 255 Hymus Blvd, Suite 1000, Pointe Claire, Quebec, H9R 1G6. Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. You agree that regardless of any legislation to the contrary, any claim or cause of action arising out of or related to use of our site or these terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. These terms, including all terms, conditions, and policies that are incorporated into these terms by reference, constitute the entire agreement between you and WINK and govern your use of our site, superseding any prior agreements that you may have with us. These terms shall be construed in accordance with the laws of the province of Quebec and the parties irrevocably consent to bring any action to enforce these terms before an arbitration panel or before a court of competent jurisdiction in Montreal, Quebec if seeking interim or preliminary relief or enforcement of an arbitration award.

WINK CATALOGUE RETURN/REFUND POLICY:

Any product ordered from the Products and Services Catalog is subject to the Corporation's Return Policy, the conditions of which are as follow:

1. The User must request a Return Merchandise Authorization number as soon as possible and within a maximum delay of ten (10) days following the effective delivery date of their order;
2. All products subject to a return and/or exchange must be returned to the Corporation within ten (10) days following the issuance of the RMA number;
3. The costs associated with any return or exchange, including shipping, handling and/or customs, if applicable, shall be borne entirely by the User;
4. Given the quality and nature of the products available, any product being returned or exchanged must be packaged carefully with the same protective materials and in the same way as when it was received in order to protect the integrity of the products and ensure their quality throughout the shipping process;
5. Any items being returned or exchanged that do not strictly meet safe packaging standards will be refused and returned to the User at their exclusive costs;
6. All risk during the shipping process for a return or exchange shall be borne exclusively by the User;
7. Any products that may be defective or deficient may only be exchanged;
8. Any credit that is issued following a return shall be done so to the credit card that had been used to purchase said product;
9. The return of certain products may prompt a renegotiation of the sales contract the User has signed with the Corporation. In such a case the User will be contacted by the Corporation following their request for a Return Merchandise Authorization number;
10. The Wink software and any services necessary to render it effective cannot be returned and are not subject to any refunds.